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EXTENDED WARRANTY · CLAIMS FILED FOR YOU
EXTENDED WARRANTY CLAIMS IN COLORADO SPRINGS
Westco files extended warranty claims for you. We verify your coverage by VIN, diagnose the problem, submit the claim to your provider, and go over the approval with you before any repair starts.
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✓ 24-month / 24,000-mile warranty
✓ ASE-certified technicians
✓ Female-led, family-owned
What we do
HOW A WARRANTY CLAIM WORKS AT WESTCO
You bring the vehicle. We handle the provider, the paperwork and the repair.
01
VERIFY COVERAGE
Tell us what's going on, and we check your coverage with the provider by VIN and name.
✓ Complaint written up with you
✓ Your provider and contract
✓ Coverage confirmed before work starts
✓ Photos of the failed part
02
DIAGNOSE & SUBMIT
We find the cause and send the provider the evidence.
✓ Dealer-level diagnostics
✓ Cause documented
✓ Photos and codes as evidence
✓ Estimate sent with the claim
✓ We fight unfair denials for you
03
APPROVAL & REPAIR
Once it's approved, we go over what's covered with you, then do the work.
✓ Approval reviewed with you
✓ Any cost to you explained up front
✓ Repairs done in our shop
✓ 24-month / 24,000-mile warranty
WARRANTY COMPANIES
WE WORK WITH ALL EXTENDED WARRANTY COMPANIES
Every extended warranty company, not just the ones listed here. These are the plans we see most. Don’t see yours? Call us with the name and we’ll confirm your coverage.
CARMAX PROTECTION PLANS
Fidelity
CNA
Assurant
Consumer Administrative Services
TOP NATIONAL PROVIDERS
CarShield
Endurance
CarChex
American Auto Shield
DEALERSHIP & INDEPENDENT PLANS
Zurich
Allstate
Ally
Roadvantage
Easy Care
CREDIT UNION & SPECIALTY PLANS
Route 66
Omega Auto Care
EXTENDED WARRANTY · COLORADO SPRINGS
START YOUR WARRANTY CLAIM
Tell us the vehicle, your warranty company and what it's doing. Have your contract or policy number handy if you can.
WARRANTY QUESTIONS WE ANSWER EVERY WEEK
Straight answers from our techs
CAN WESTCO HANDLE MY EXTENDED WARRANTY CLAIM?
Yes. We work directly with extended warranty providers: we verify your coverage, diagnose the problem, submit the claim and go over the approval with you.
WHAT WE NEED
VIN · Your name · Warranty company · Contract number
What we do
We call the provider for you and handle the paperwork.
Colorado Springs: Call before you come in and have your warranty contract handy.
WHAT IF MY WARRANTY CLAIM IS DENIED?
Ask the provider for the reason in writing. We can go over the denial with you and send the provider the evidence we have.
COMMON REASONS
Pre-existing condition · Missing records · Part not covered
What we do
We document the cause with photos so the provider sees what we see.
Colorado Springs: A written denial reason gives you something to work with on an appeal.
DO I PAY ANYTHING ON A WARRANTY CLAIM?
It depends on your contract. Many have a deductible, and some parts may not be covered. We go over it with you before any work starts.
WHAT AFFECTS IT
Deductible · Covered parts · Contract terms
What we do
We explain any cost to you up front, before work starts.
WHAT VEHICLES DO YOU HANDLE CLAIMS ON?
We work on domestic, European and Asian cars and trucks, gas and diesel, including Power Stroke, Duramax and Cummins.
WHAT WE WORK ON
Cars · Trucks · SUVs · Diesels
What we do
We inspect each vehicle, give you the paperwork for your files, and fix what fails here.
Colorado Springs: Warranty companies differ. We deal with them every week, so you don't have to.
DO YOU WORK WITH MY WARRANTY COMPANY?
Yes. We work with all extended warranty companies, including CarShield, Endurance, CarChex, CarMax plans, Fidelity, Zurich and Route 66. Call us with your provider’s name and we’ll confirm your coverage.
WHAT TO CHECK
Provider name · Contract number · Coverage level
What we do
We call the provider and confirm coverage for you.
DO I HAVE TO GO BACK TO THE DEALER?
Sometimes. Some contracts, usually ones sold by a dealership, require repairs at that dealer if you’re within a set distance of it. Call us with your contract and we’ll check before you drive over.
WHAT TO CHECK
Who sold the plan · Your distance to that dealer · Contract terms
What we do
We read your contract with you and tell you up front if it sends you back to the dealer.